How does OJK Regulation Support Customer Data Security and Protection?

Customer data security is an interest that needs to be considered by OJK. No wonder a regulation is needed to protect customer data. So, how are OJK regulations supporting customer data security and protection? Let's take a look at some of the information below! 

Main Regulations 

1. POJK Number 21 of 2023 concerning Digital Services by Commercial Banks: 
   This regulation regulates various aspects of digital services, including customer and personal data protection. OJK emphasizes the importance of secure information technology infrastructure to support the optimal implementation of digital services. 
2. SEOJK Number 24/SEOJK.03/2023 on Assessment of Digital Maturity Level of Commercial Banks:  
   This guideline covers the assessment of risk management, resilience, and cybersecurity aspects. The assessment is conducted periodically to ensure that banks have an adequate system to protect customer data. 
3. Regulation on the Principle of Customer Recognition Administration Service (LAPMN)
   This regulation aims to administer customer data and documents in a centralized manner, which supports customer due diligence (CDD) activities and enhances supervisory effectiveness. It also includes provisions to protect the security of customer data in the process of collecting and storing information. 

Focus on Data Security 

It is also important to note that all of OJK's regulations not only aim to facilitate digital transformation but also to ensure that customer data is well protected from the risk of leakage or misuse. 

In this case, banks are required to implement strict security procedures and conduct regular audits of their systems to maintain the integrity and confidentiality of customer data.